Thomas Benevento has joined Transcend from PrimeOne, to head up the inventory, funding and liquidity solution provider’s client management division.
Benevento brings more than 15 years of experience within capital markets, including managing hedge fund relationships in Deutsche Bank’s prime brokerage and derivatives divisions. In 2015, he spent five years with fintech PrimeOne Solutions — subsequently acquired by IHS Markit — heading up business development and relationship management.
As head of relationship management, Benevento will utilise his extensive client-facing experience to help boost Transcend’s global expansion and build and manage its customer relationships.
On his new role, Benevento says: “I am extremely excited to leverage my previous experience and build an effective Customer Success programme within Transcend. I look forward to creating a forum where our clients can openly provide feedback, share ideas, and view their engagement with Transcend as a partnership.
“Doing so will allow Transcend to proactively develop the innovative solutions our clients need most.”
Transcend CEO Bimal Kadikar says: “Since inception, Transcend has been committed to fostering deep strategic partnerships with our clients focused on their success. As we expand our customer-base, it is critical to establish a global role that ensures our clients continue to receive exceptional customer service.
“I am thrilled that with the addition of Thomas, we can continue to scale Transcend’s industry-leading Customer Success programme and maintain strong client partnerships.”
