Taskize has integrated with infrastructure and technology platform Symphony to allow real-time collaboration between operations teams using Taskize and front-office users of Symphony.
The integration aims to allow users of the two firms to collaborate in real time without reverting to “slow traditional methods” such as phone or email.
Users will be able to stay on their platform of choice without the need to copy and paste information from one system to another, this aims to improve resolution speed and reduce risk.
The interoperability between the two systems means users share a live view of the trade exception or settlement issue that is automatically synchronised, says Taskize.
Both parties look to benefit from Taskize’s workflow, routing and business intelligence capabilities, with all users gaining an overview of resolution time and root cause analysis — which looks to improve resolution speed while reducing risk.
The collaboration is designed to provide firms with accurate and seamless post-trade resolution and the ability to resolve breaks faster under compressed settlement timeframes — which is of paramount importance in the move to the T+1 standard settlement cycle, Taskize confirms.
CEO of Taskize Philip Slavin says: “For too long, operations teams and their colleagues and counterparts on the trading desk have been restricted in their communication by outdated manual processes and an overreliance on phone and email.
“This integration will enable users on both platforms to collaborate to resolve urgent and unresolved issues. As a result, this will generate more capacity and free up time for front- and back-office teams to refocus on other value-add tasks.”
Symphony CEO Brad Levy adds: “For Symphony, it is important to create integrations to automate common tasks and processes that ultimately free up time and reduce risk. This partnership with Taskize is part of our ongoing commitment to address the demand in the industry to extend workflow across firms and front to back.”
